Back To Me Keys
Sales/Shipping & Returns
US Sales, Shipping and Returns Policy
Due to the COVID-19 outbreak, we may be currently experiencing some minor delays in both the fulfillment of orders and the processing of refunds on returned goods. We apologize in advance for any inconvenience this causes, but please know we are doing our best to still respond to our customer’s needs in the most timely manner. Thanks in advance for your patience! If you still need any support troubleshooting an issue with your order, please reach out to [email protected]
Thanks for shopping at Back To Me Keys. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Back To Me Keys.The main thing to remember is that by placing an order or making a purchase at Back To Me Keys, you agree to the terms set forth with our privacy policy and use of terms.
Products purchased from Back To Me Keys are shipped via first class mail through the U.S Postal service and normally are shipped within 3-5 days of your order. Your satisfaction as a customer is our main priority.
Returns Policy
We will accept returns of full-priced items that are undamaged and in new condition, as sold within 30 days of the original order date.
Please allow 5-7 business days for us to process your return. You will receive a confirmation email once your return has been processed.
Full-priced items purchased online are eligible for a refund as long as they are in new condition, and as stated at time of sale.
To make an exchange, return the originally purchased product(s) for a full refund or store credit and place a new order.
If merchandise has been damaged before or during delivery, or there has been some other mistake on our account, please contact us at [email protected] with your order number and name. For any other questions, please contact us at [email protected]