Back To Me Keys

FAQ

 

What is the price of the key tags ? and What are they made of?

The key tags sell for $16.95 retail for one set = (2) tags. Shipping is free so total for one set = $16.95 The tags are soft vinyl and will not rip or tear. The tags come in blue or yellow colors. The $16.95 purchase is a one-time/life-time purchase.

What is Back To Me Keys and how does it work ?

Back To Me Keys is a lost keys and return service. When you are out in the world and your keys are lost, the finder of your keys simply contacts Back To Me Keys or drops the tag with your keys on it into any postal mail box and your keys are returned to our office. Back To Me Keys then contacts you from our secure protected database and makes arrangement to return your keys to you. There is no cost to you as the customer for returning the keys to you.

Only Back To Me Keys and our contact info is on each key tag. Your personal contact information is stored in our secure protected database by each key tag #. Your privacy and personal information is our number one priority, and the finder of your keys will never know this information.

Am I responsible as the customer for paying the reward or returning the keys to me ?

A reward is offered to the finder of your keys upon request. Back To Me Keys pays the reward to the finder and for costs associated with returning the keys to you.

Are there any additional fees ?

No. You only pay the one-time/life-time purchase fee for your key tags and service.

What happens if I change my address or phone number/contact info ?

It is the responsibility of you the customer to provide updated contact information to Back To Me Keys by simply logging into your account on our website backtomekeys.com. You can also email us at: [email protected] and we will be happy to assist with updating your information.

What happens to my lost keys if I can’t be located as the customer ?

Back To Me Keys will make every attempt to contact you. If we are not able to locate you and your contact information may have changed and not updated to our website, your unclaimed keys will be held for a period of 12 months, then they will be destroyed.

What happens to my personal information ?

All customer contact personal information is held in our secure protected database and used only for the purpose for which it was intended, the return of your keys. Our database is not for sale, rent or available to trade with any outside vendor or organization.

What do I do if I am the finder of a set of keys with the Back To Me Key tag attached ?

If you have found a set of keys with the Back To Me Keys key tag attached please drop the keys with the tag into any postal mail box. They will be returned to our office

You can also call our toll free 800# to advise us of the found keys or email us at: [email protected]

If you would like a reward for finding the keys please let us know as stated and we will make arrangements for the reward.